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FAQs

Frequently Asked Questions

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What is Mortiq?

Mortiq is a professional loan and mortgage brokerage firm in Australia. We help individuals, families, and businesses secure the best financial solutions, including home loans, business loans, personal loans, and refinancing options.

How does Mortiq work?

We act as intermediaries between borrowers and lenders. Our team evaluates your financial situation, understands your goals, and connects you with a lender that offers competitive rates and terms. We handle everything from application to approval, making the process seamless for you.

What types of loans does Mortiq offer?

We specialize in:

  • Home loans (including first-time buyers and property investors)
  • Business loans
  • Personal loans
  • Refinancing existing loans
How is Mortiq different from going directly to a bank?

Unlike banks, which offer only their own products, Mortiq has access to a wide panel of lenders. This allows us to compare options from multiple providers to find a loan tailored to your needs, often at better rates and terms.

Does Mortiq charge fees for its services?

Mortiq’s services are often free for borrowers, as we are compensated by the lender once your loan is approved. In some cases, fees may apply for complex scenarios, but these will be transparently discussed upfront.

Can Mortiq help with bad credit?

Yes, we work with a range of lenders, including those who specialize in assisting clients with less-than-perfect credit histories. We’ll evaluate your situation and guide you toward suitable options.

What is the process for working with Mortiq?

The process typically involves:

  1. An initial consultation to discuss your goals and financial situation.
  2. Researching and presenting tailored loan options.
  3. Assisting with the application process.
  4. Liaising with the lender and ensuring timely approval.
How long does it take to get a loan through Mortiq?

The timeline depends on the type of loan and the lender. Typically, home loans take 2–4 weeks, while personal or business loans may be processed faster.